Q-Pro Technologies – IT & Surveillance Solutions For Everyone
IT companies tend to attract very technical, left-brain thinkers, who are then further moulded by timesheets, vertical management structures, and a “get in, get the job done, and get out” approach. While we do employ the same rigor when it comes to delivering the goods, we prefer a far more human approach and pride ourselves on exceptional personal service.
Q-Pro Technologies is made up of passionate people who love what they do, and who truly appreciate the pivotal role they play in helping to streamline our clients business. We realize that everybody says they’re reliable and have your best interests at heart: but Q-Pro is really different. Why? Because we do not compromise in quality and – everybody is accountable.
We’re big enough to do any job, but small enough to offer personalized service. This allows us to scale all service level contracts to suit each business partner’s needs.
Our rates are split into two categories namely remote support and onsite support. We service both retainer (SLA) and ad hoc clients. Our SLA clients are prioritised and ad hoc clients are assisted on a first-come-first-served basis.
For companies that have got 5 users or more we prefer a more managed and hands-on relationship with our clients, which is why we also offer support and maintenance agreements.
Please note: We generally do not charge a call-out fee but in certain cases, where the travel distance is large, we may request one. You will be notified of this beforehand.
Our operating hours are from Monday – Friday from 08h30 – 17h00.
As an SLA client you get access to our Standby Technicians on Weekends.
Contact us to put our support and services to the test
We at Q-Pro technologies, we strive to offer the highest quality equipment, backed up with good old fashioned great service and honest advice to our customers, we believe in treating our customers exactly as we would like to be treated when we are customers ourselves.
Professionally Installed CCTV Systems
If you take the security of your property seriously then we have a service for you. Our professionally installed CCTV systems provide you with comprehensive 24 hour surveillance, allowing you to have complete confidence in the safety and security of your premises.
Get CCTV Quotes For Gauteng Today
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Onsite IT Support
Desktop and laptop Repairs
Data Backup Support
Cloud Backup Solution
Network Implementation and Design